Fortegra is part of a NASDAQ traded company who has been in business since 1978. Their SureSleep Adjustable Bed Protection Plan is just one of 50 insurance and warranty products offered by Fortegra. They are a company whose annual sales are nearly $1 Billion and they have over 10 Million Consumers who are protected by their products.

Rules regarding insurance backing are designed to protect the end consumer and vary from state to state. Fortegra’s protection is legal and compliant within all 50 states. To have an insurance-backed, compliant program affords the customer the following:

a. Protection no matter what happens to the dealer or warranty administrator.

b. The programs are governed by the Departments of Insurance in each state. The consumers have an escalation path through the state if ever necessary.

c. The customer is protected up to the retail purchase price of the item being protected. If Fortegra goes out of business, the customer is still afforded protection up to the purchase price of the Leggett & Platt base.

With Fortegra, if anything breaks within the first 10 Years, you don't have to spend a dime on Parts or Labor.

One of the most commonly replaced parts on an adjustable base is the remote control. When you call Leggett & Platt to purchase a new remote, the retail cost for a remote, depending on the model, is around $40 to $75 plus shipping & tax.

While replacing a remote doesn't require labor, power surges and other electrical and mechanical failures do. If you were to contact a field technician directly, the costs for their service ranges from $100 to $150 for a visit.

Some companies only offer coverage on the electrical components and exclude coverage on remote controls, power surges, and labor. The out-of-pocket costs for some of the most common and expensive short-term problems would then be your responsibility.

Insurance-backed extended warranties are legally binding contracts that are regulated in all 50 states.

In the case of a retail store offering their own version of an extended warranty, the consumer is taking a leap of faith that this individual will never go out of business and will always honor their word. These types of programs are not governed by the department of insurance in each state and consumers have very little recourse.

At first glance some of these policies may look rather impressive but with some perspective on who may be issuing this type of commitment and what they're actually covering that perspective may change. You may want to ask yourself, does this store have hundreds of locations or is it a single location retail store with one owner who could close for any reason? You would also want to study the exclusions and be wary if they're not covering things like labor or remote controls.

For arguments sake, let's just say that the adjustable base manufacturer goes out of business. Fortegra still has to provide parts and labor for the remainder of your policy. All insurance-backed extended warranty contracts, no matter what kind of product they're covering whether it be a dishwasher, refrigerator, or adjustable base will have a line that allows for exclusions to factory parts.

This language becomes relevant in the unlikely event that Leggett & Platt goes out of business. There are two reasons why all extended warranty contracts use this language:

This language becomes relevant in the unlikely event that the manufacturer goes out of business. There are two reasons why all extended warranty contracts use this language:

Not all manufacturers have a dedicated warranty & parts department where replacement parts are readily available for a discounted price.

If the manufacturer went out of business, Fortegra would attempt to source parts directly from the company who originally manufactured the manufacturer.